1/9 (Wed.)

実践ビジネス英語   Wednesday, January 9

1) Umemura compliments the other H&B staff on their politeness to waiters and waitresses. Nissen says being courteous to servers is one of then "first date" rules his mother taught him. And Breakstone recalls how her father said a person's treatment of others who can't benefit them or fight back is indicative of that person's character. Garcia says that guideline applies in the workplace as well.

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Teenagers' Life Lessons at work (1)

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2) server: アメリカで、waiter, waitress 接客係のこと。男性、女性の区別なしに使える言葉。集合的に、waitstaff とも呼びます。

3) upbringing: This noun refers to the care and training given to children as they grow, how they are raised. The verb is "bring up," two words, no hyphen. "I was 'brought up' in Alaska and Oregon," for example.

4) We also use the expression "bring up to," which means raise a person to behave, think a certain way, such as "He was 'brought up to' take over his father's business." Or "He was 'brought up to' always say 'Please' and 'Thank you.'"

5) common courtesy: Garcia means the level of "courtesy" normally expected
for most people. Being polite to servers is not a demonstration of extraordinary consideration. She is saying it's basic good manners. Likewise, we often talk about "common decency."

6) waitstaff: These are waiters and waitresses, the people who wait on customers in restaurants and other such places. "Wait on" is also used more broadly for serving the needs of customers in stores and such. I waited on customers when I worked at a campus store during college.

7) surefire: This expression probably comes from the image of a gun that's certain to fire properly when you use it. If something is "surefire," it's guaranteed, it's certain to achieve certain results. As in, "Answering emails promptly is a 'surefire' way to make a good impression."

8) torpedo: This verb means to wreck or ruin something as if we hit it with a torpedo. As in, "The rise in unemployment 'torpedoed' the prime minister's chance for reelection. Or, "Her knee injury has 'torpedoed' her hopes of running in the Tokyo marathon."

9) do someone good: Benefit someone, help them, Breakstone is saying. I might tell an overworked colleague, you know, "You should take a few days off. It would do you good." Make you feel better, in other words, improve your job performance. And to greatly benefit someone, we often say, "do someone a world of good." For example, "Spending my junior year in Japan certainly did my language skills a world of good."

10) tried-and-true rule: "Tried-and-true" refers to something that's been used or done and proven itself to be effective, reliable. A company might run into trouble, for example, if it changed its "tried-and-true" best-selling product, you know, if it fixed what wasn't broken.

11) drill something into: This is to teach someone by repetition. When I was growing up, my parents "drilled into" me the importance of getting good grades that in having good posture.